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Customer Care BBS
Name Sang Bum Lee
Date 25-03-2009 (Wed)
view: 2832  
Re..Payment System is Confusing

Dear Wooyong,

Thanks for your order and sorry for the inconvenience of payment system. We will try hard to make our system more easy and credible. You can have good experience on next time.

Whenever we are asked for the payment system troubles, we are too sorry for that. But we have not enough alternatives, as we are in South Korea. We cannot adopt the well-known Paypal or other famous international payment solutions.

Our payment system may not feel familiar. But it is due to Korean unique internet environment. You may be surprised when you know how many things can be done easily by internet in South Korea. For example we can print out formal government document by my personal printer home and use it for legal works.

From the other view there are severe security requirements on treating money in South Korea. Korean internet solutions are very safe but complicate and need long process. I hope you try later if you have the credit card published in Korea.

Our payment system shown in English is offered for the card holder who has only the credit card published outside of Korea. We recommend our customer to use the Korean version payment method. The English one does work without complicate certification procedures but the result does not show immediately as you told.

Wooyong, Your payment has done successfully and your order is on delivery.

We appreciate your order.

Best regards
Sang B. Lee